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Role purpose:

Quality Assurance Engineer will be responsible for ensuring the effective development, implementation, and maintenance of our company’s Quality Management System. Your primary focus will be on optimizing processes, improving quality standards, and ensuring compliance with business and industry regulations. Your other focus will be on activities related to our ISO Certifications. You will play a vital role in fostering a culture of continuous improvement and quality excellence within our organization.

Key Responsibilities:

  1. Develop and implement quality control plans, procedures, and work instructions.
  2. Conduct product and process audits to assess compliance with quality standards and specifications.
  3. Analyze product and process data to identify trends, patterns, and areas for improvement.
  4. Collaborate with cross-functional teams to define quality objectives, metrics, and targets that align with organizational goals and customer requirements.
  5. Participate in the design and development process to ensure that quality considerations are addressed from the beginning.
  6. Perform root cause analysis and implement corrective and preventive actions to address quality issues in real time.
  7. Conduct risk assessments to identify potential quality risks and develop mitigation strategies.
  8. Implement statistical process control (SPC) techniques to monitor and control product and process quality.
  9. Provide the training and development of employees on quality principles, processes, and procedures to promote a culture of quality awareness and continuous improvement.
  10. Collaborate with suppliers and subcontractors to establish and maintain quality standards, specifications, and processes.
  11. Maintains the company’s Quality Management System (QMS) in accordance with applicable quality standards, regulations, and industry best practices.
  12. Maintains ISO9001 certification. Schedules and conducts Management reviews as well as internal and external customer and vendor audits.
  13. Monitor and analyze quality performance metrics, prepare reports, and communicate findings and recommendations to management and relevant stakeholders.
  14. Establish and manage a vendor quality system that includes international suppliers.

Critical Linkages:

Operations – Production Supervisor Operations – Working Lead – Manufacturing Engineering – Manufacturing Engineering

Critical Competencies:

  1. Honesty/integrity- Does not cut corners ethically. Earns trust and maintains confidence. Speaks plainly and truthfully.
  2. Organization and Planning- Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
  3. Intelligence- Learns quickly. Demonstrate ability to quickly and proficiently understand and absorb new information.
  4. Aggressiveness- Moves quickly and takes a forceful stand without being overly abrasive.
  5. Teamwork- Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
  6. Analytical Skills- Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
  7. Persistence- Demonstrates tenacity and willingness to go the distance to get something done.
  8. Proactivity- Acts without being told what to do. Bring new ideas to the company.
  9. Creativity/innovation- Generate new and innovative approaches to problems.
  10. Calm under pressure- Maintains stable performance when under heavy pressure or stress.

Education and Experience:

  1. Bachelor’s degree in engineering or a related field.
  2. Minimum 5 years direct experience in quality engineering or a similar role.
  3. Direct experience with components and systems in at least one of the following markets: electronic manufactured products, display systems, sensors and controls, defense/aerospace, industrial, medical equipment.
  4. Experience with or training in quality management systems, such as ISO 9001 and/or AS9100.
  5. Proficiency in using quality analysis tools, such as statistical software and problem-solving methodologies (e.g., Six Sigma, Lean).
  6. Facility with ERP systems and current computer based tools for presentations, spreadsheets, and product management.
  7. Experience in conducting root cause analysis and implementing corrective and preventive actions.
  8. Strong understanding of engineering principles and manufacturing processes.
  9. Relevant certifications, such as Certified Quality Engineer (CQE) or Six Sigma Green Belt/Black Belt, are a plus.

Physical Demands:

  1. Specific vision abilities required by this position include close vision, distance vision, color vision (glasses/contacts vision correction can be utilized.)
  2. Good motor skills and mechanical dexterity to use specialized tools and equipment.
  3. Tasks involve light physical effort in sedentary to light work; may involve some lifting, carrying, pushing and/or pulling of objects or materials (5 – 10 lbs.)
  4. Tasks may involve extended periods of time at a keyboard or workstation.

Work Environment:

  1. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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