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Job Title

Production Manager

Reports to

Director of Global Operations

Critical Linkages

Engineering – Manufacturing Engineering

Operations – Supply Chain Manager

Quality – VP of Quality

Job Description

The Production Manager oversees all functions within the manufacturing department. This role manages production supervisors in a manufacturing environment to ensure that production lines are running smoothly and efficiently. Works with various cross functional team members to plan, organize and ensure that product is produced efficiently, safely, on time, within budget, and to standards. Direct manufacturing personnel and work closely with staff to plan work, set targets, and make sure finished products meet schedule, customer requirements, and quality standards while complying with safety requirements.

Primary / Routine Responsibilities

  • Manage and lead; sets goals, prioritizes work, coaches and supports employees, and standardizes operations across all shifts.
  • Train supervisors on work functions and ensures that training cascades into every level of the organization. 
  • Establish training processes and conducts training sessions of hourly and salary production employees. Reinforces appropriate procedures, policies, and work rules.
  • Hire capable hourly and salary employees to meet production demands. 
  • Create a positive environment for change. 
  • Represent manufacturing department on various teams and projects.
  • Schedule coverage for absences due to vacation, sick time, overtime, leave of absence, etc.
  • Provide timely feedback to employees in the form of periodic performance reviews.
  • Meet production goals and eliminate waste.
  • Schedule production line and personnel staffing in cooperation with the master scheduler.
  • Monitor production processes with respect to housekeeping, safety, and environmental needs.
  • Create close interdepartmental working relationships with: 
    • Quality 
    • Engineering
    • Supply Chain
    • Finance
    • etc. 
  • Act as the primary stakeholder in the ECR and corrective action processes for changes affecting the manufacturing environment. Responsible for effective & timely completion of corrective actions.
  • Create and maintains a safe work environment through accident investigation and safety teams. Drives safety improvement throughout the manufacturing department.
  • Manage manufacturing department inventory with respect to MRP (Epicor) transactions, inventory adjustments, cycle counts, and physical inventory control to ensure inventory accuracy.
  • Establishes formal and informal communications for staff and employees.
  • Reports daily production data from the manufacturing dashboard related to department KPI goals in weekly management meetings.
  • Schedule production personnel to optimize production output and able to monitor labor used on work orders.
  • Work with supply chain and quality personnel to solve material issues in order to complete production demands.
  • Plan the flow of work or materials to maximize efficiency.
  • Work with engineering on NPI builds and prepare factory personnel and process flows for new customer builds.
  • Create and revise departmental documents and provide input to the improvement of other company documents.
  • Interpret engineering drawings, sketches, or diagrams.
  • Develop and/or implement programs to address problems related to production, materials, safety, or quality KPI’s.
  • Champion lean manufacturing Kaizen events and implementations of process improvements.
  • Maintain an organized work environment by using visual tools on the production floor.
  • Coordinate with staff to plan work, set targets, and ensure finished products meet quality standards.
  • Continually assess project build times and update labor standards as necessary.
  • Work closely with the master scheduler to review and maintains build schedule and monitor production progress; coordinates activities; resolves problems.
  • Reinforce and updates company safety procedures, rules, and regulations.
  • Maintain product and company reputation by complying with federal and state regulations as well as internal product quality requirements.
  • Participate in and support ISO audit requirements by training production personnel and continually improving production processes and documentation.

Preferred Skills

  • Possess knowledge of electronics processes and assembly techniques in low volume high mix manufacturing environment.
  • Prior training or experience in Lean Manufacturing.
  • Responsible to actively seek out, find, and implement continuous process improvements.
  • Knowledge of ISO quality control systems.
  • Possess knowledge of cleanroom environment and protocols.
  • Experience working with a comprehensive ERP system (Epicor) to manage and analyze operational and production activities and performance.
  • Familiarity with concepts of problem-solving tools such as Six Sigma.
  • Ability to provide effective leadership to direct reports utilizing performance coaching techniques.
  • Detail-oriented, self-motivated with ability to multi-task, and perform duties in a dynamic and collaborative working environment.
  • Hands-on approach, willing to insert themselves into the development of process improvements with active participation across various departments.

Professional Skills

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Written Communication – Able to read and interpret written information with the proper degree of technical acumen.

Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support – Follows policies and procedures; Supports organization’s goals and values.

Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.

Quality Management – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Attendance/Punctuality – Is consistently at work and on time; Arrives at meetings on time.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary, to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative – Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

Additional Qualifications/Skills

Education and/or Experience                  

Bachelor’s Degree in business administration, industrial engineering or related discipline. 

5+ years’ experience in supervision and/or managing production environments.

Requirements Analysis, Planning and Project Management, Lean Six Sigma Manufacturing Methods and Procedures, Process Improvement, Documentation & Communication Skills, Safety, ERP for small to medium sized businesses.


Ability and willingness to travel to supplier sites and/or participate in best practice facility tours (typically <10%) and, when necessary, to work outside of standard office hours on short notice.

Language Skills                  

Ability to read and comprehend instructions, correspondence, and memos in English.  Must be able to construct sentences using proper spelling and grammar in order to update QMS documents and reports, create procedures and correspondence with customers verbally and with use of email, text and written documents.

Reasoning Ability                  

Ability to apply common sense understanding to carry out detailed written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills                  

To perform this job successfully, an individual will need to understand and use Epicor effectively and correctly.  This ERP can be taught at the time of hire. Prior experience with ERP based systems is preferred.

Ability to operate and used Windows-based tools such as Outlook, Excel, Word, and PowerPoint to effectively capture critical information and communicate effectively.

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision and depth perception.

Work Environment 

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts.  The noise level in the work environment is sometimes loud outside of the office environment.


To Apply: Please send Resume and Cover Letter to Eric Konefal  at [email protected]

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