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Title: Operations Systems Engineer

Location: Phoenix, AZ

Work Hours: Full-time

Reporting: Production Manager


The company specializes in the design, development, manufacturing, enhancement, and integration of engineered electronic components into display products for applications in industrial systems, consumer products, defense/aerospace, marine, gaming, medical electronics, security, and related markets. From easy to implement standard and semi-custom products to highly complex solutions for unique applications, this rapidly growing company supplies components, sub-assemblies, and complete integrated solutions for virtually any product need in its technology field. The successful candidate will join our team to develop and execute a marketing strategy, to improve lead generation, deliver a pleasing experience to customers in doing business with E3 Displays, and enhance E3 Display’s brand value in our target markets. The marketing efficiency of sales operations and customer service and contribute to enhancing customer satisfaction to enable sales growth.

Specific Responsibilities: 

  • Be the Epicor-Operations system subject matter expert. Lead problem identification, analysis and problem solving.  
  • – Provides data and support to strategic initiatives and special projects – be the subject matter expert on quality-related information and data. Promote and support continuous improvement processes (Lean Enterprise initiatives) and the relentless pursuit to reduce/eliminate the cost of poor quality.
  • – Work cross-functionally with Engineering, Manufacturing, Procurement, and Sales Teams, develop the quality plan, establishing processes to ensure quality is built into our product throughout the process. 
  • – Optimize communication and interaction between process operations and Engineering to ensure product quality and the elimination of error and redundancy.
  • – Manages non-conformances, corrective, and preventative actions. Implements effective root cause analysis and corrective actions for all CARs.

Skills and Qualifications:

Technical Skills 

– Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Oral Communication 

– Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Written Communication 

– Able to read and interpret written information with the proper degree of technical acumen.

Quality Management 

– Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.


– Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethics; Upholds organizational values.

Organizational Support 

– Follows policies and procedures; Supports organization’s goals and values.


– Prioritizes and plans work activities; Uses time efficiently.


– Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.


– Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.

Safety and Security

 – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.


– Is consistently at work and on time; Arrives at meetings on time.


– Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary, to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.


– Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • – A technical degree from an accredited 4 yr college is highly recommended
  • A minimum of 4 years of direct experience including Epicor-ERP designer/consulting, involved in the development, and implementing process of procedural changes in a Total Quality, multi-product manufacturing environment using ISO 9001 standards.
  • Direct experiences with components and systems in at least one of the following markets: electronic manufactured products, displays systems, sensors and controls, defense/aerospace, industrial, medical equipment.

Language Skills

  • – Ability to read and comprehend instructions, correspondence, and memos in English. Must be able to construct sentences using proper spelling and grammar in order to update QMS documents and reports, create procedures and correspondence with customers verbally and with the use of email, text, and written documents.

Reasoning Ability

  • – Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

  • – To perform this job successfully, an individual will need to understand and use Epicor effectively and correctly. This ERP can be taught at the time of hire. Prior experience with ERP bases systems is preferred.
  • Ability to operate and used Windows-based tools such as Outlook, Excel, Word, and PowerPoint to effectively capture critical information and communicate effectively.

Physical Demands

  • – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • – While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

Work Environment

  • – The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • – While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is sometimes loud outside of the office environment.
To Apply: Any interested applicants should be directed toward Dan Jorgensen, [email protected]

Learn more about what our team members say about working at E3 Displays by clicking here

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